Home sweet home A selection from around 1800 projects CVs, thoughts, FAQs, terms of business, and a full client list Where we are and how to get in touch
 
BT Corporate brochure
Goodman Masson rebrand 'bible'
The Goodman Masson
little book of knowledge

Who we are
We are a specialist, knowledge-based recruitment firm, with clients from banks to management consultants, from startups to SMEs, from accountancy’s Big 4 to the FTSE 100.

All have one thing in common. Their success or failure depends on their people. The all-time #1 annual report platitude - ‘Our people are our most important asset’ -turned out to be true.

Good people are hard to find. The right people, even harder. And finding the right good people has never been so crucial. In an era of ever more rapid change, ever more intense competition, companies find key capabilities quickly, or get left behind by peers that do. It really is that simple. Businesses today need flexibility, responsiveness and real expertise. They need us.

We are Goodman Masson. And our business is the single most important factor in any business. People.

What we do
It’s all about getting the right people in the right positions. Which is great for clients and for candidates. But how do you go about achieving that?

Traditionally, by playing a numbers game. Throw enough CVs at the wall and some of them are bound to stick. Sure, clients grumble about the wasted time and effort involved in interviewing people that just aren't right, while candidates traipse miserably from one interview to the next, doing their best, getting nowhere fast. 

We think clients, and candidates, deserve better.

Something as emotionally charged and commercially important as getting the right people into the right positions demands something a bit more sophisticated than the scattergun technique which is inefficient for clients, unfair to candidates, and a waste of everyone’s time.

We believe there’s just one thing that makes the difference and makes us different. The one thing that helps you find clients the candidates they need and candidates the job that really suits them. Knowledge.

How we do it for companies
They say it’s not what you know, it’s who you know. Actually, it’s both. And more. It’s what you know, and who you know – and what you know about them.

Such as…

Do you know the client’s industry? 

  • Is it booming, or going through a rough patch? 

  • What are the key success factors in their game?

  • Who are the big players and how did they get to be big?

  • Who’s up and coming, and why?

Do you know the client’s company? 

  • Their structure, their industry ranking, their recent history? 

  • Their successes, their failures, their strengths and weaknesses, what makes them unique?

  • Do you know their culture, their reputation, whether they’re pretty laid back or all wear ties and suits and nice shiny shoes?

Do you know the client? 

  • Does he have a sense of humour, a puritanical streak, a thing about long hair? 

  • Is she into East Enders or the opera - or both?

  • What team does he support? 

  • What paper does she read?

  • Does his son play bass in a punk band at school?

  • Does he listen to Radio 4/colleagues/advice?

The better you know your client and their concerns, the company and its culture, the position and its requirements, the more likely you are to send just the right person.

How we do it for candidates
As for clients, so for candidates. The better you know them, the better your chances of getting it right.
Of finding them a job where they’ll add value. One where they’ll be happy. One where they’ll achieve their full potential – and use it to benefit their employer.

Obviously a very important part of that is to really checkout their CV. No client wants to waste time with candidates without the right basics: degrees, professional qualifications and the like. But as with the client, the basics are just the starting point. As with the client, you also need to build a broader, deeper picture.

  • Do you know what they want? 

  • Do they? 

  • Do they know what they’re good at - or what they might be? 

  • What can body language tell you, or tone of voice, or conversational digressions. 

  • Are they modest or boastful, loud or shy? 

  • Do they volunteer ideas or simply answer questions? 

  • Do they smile, laugh, seem interested, engaged, confident? 

  • Would they be fun to have around? Who might think so? 

  • Where, ultimately, would they fit right in, be happy, and add real value?  

Using knowledge
For the client
Clients know their business better than we ever could. But they don’t know what we know. And our experience and our perspective can boost their knowledge in many genuinely valuable ways.

For the candidate
The more we can help them, the more desirable they become. Our expertise can mean a better job, a more fulfilling career, a better future altogether.

For you
The more you know, the more value you add to Goodman Masson - or anyone else for that matter.

Empower yourself

·         Watch, listen, read. Especially relevant business stuff. Clients like talking to people who ‘speak their language’.

·         If in doubt, ask. Some of the most empowering words in the language are ‘I don’t know’. Don’t be embarrassed, be upfront.

·         Google, Wikipedia, The Economist. These days it’s a lot easier to find answers. And it’s not just facts; it’s things like how to express yourself clearly and confidently.

·         Things you should know before talking to:

Ø      The client – Google them; what do they say about themselves, what do others say about them? Visit their website and checkout recent press releases. Talk to colleagues. A little bit of homework goes a long way.

Ø      The candidate – scrutinise their CV. Look for gaps and half truths. Grill them. The client will. Look for good stuff too – and help them put it to good use.

Where we’re going
Goodman Masson is already outgrowing the market. And our best is yet to come.

Our identity plays an important part in that plan. The visual representation of our brand, it helps the world see at a glance what makes us different and what makes us better. Just look at the competition’s: dull, unimaginatively ‘corporate’, pretty much indistinguishable. Ours, by contrast, could only be us. It’s different, as are we.

But it’s far from the most important part of that plan. What matters most is not what you see on our website or on our letterhead. It’s what you see in the mirror every morning. We know where we’re going. We know you can help us get there. Help us redefine professional recruitment.

The numbers game is history: commodity, high-volume, low-yield drudgery. That’s not what we’re about. We’re about professionalism. We’re about people, and we’re about knowledge.

We’re Goodman Masson and we’re about the future: knowledge-based recruitment.